What is housing management?

Housing management usually involves:

  • Administering rent and service charges
  • Maintaining the structure and fabric of buildings, including major works such as roof replacement and lift renewal
  • Cleaning of communal areas (corridors, entrances, lifts etc.)
  • Grounds maintenance (communal gardens/parks, driveways, car parks etc.)
  • Involving residents in decisions
  • Maintenance of communal areas (lighting, heating, intercoms etc.)
  • Repairs
  • Safety (electrics, gas, water, fire etc.)
  • Tackling activity that may threaten, upset or annoy other residents
  • Tenancy enforcement (preventing subletting, squatting, overcrowding etc.)

Housing management sometimes involves:

  • Arranging activities for residents or the wider community
  • Advising on the design of new homes
  • Arranging to maintain communal heating and hot water systems
  • Providing advice on benefits
  • Providing community centres or recreational spaces

Housing management options (link to separate page)